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How to report email as spam

If you receive an email which is spam that has managed to get past our spam filter then you can report the email as spam so its less likely that type of email will get missed by the filter in the future.

Firstly login to the spam filter.

Once logged in click on the “Train spam” option


If you are using Outlook or some other similar software on your computer then you will need to have saved the spam email to your computer so you can upload it, an easy way is to simply drag the email to your desktop and then you either drag and drop it or upload to the train spam area.

There is currently no way to report spam to spamexperts from our webmail system