Help & Support | Client Login
Please contact our support team for assistance
When selling your services or products online there are a few main options to accept payments which are:
We prefer using Stripe for online payments, it’s fairly easy to setup and works seamlessly with the shopping cart that we use. There are no monthly charges and all you pay is a small fee/percentage per transaction which currently when writing this is 1.4% & 20p for European cards and 2.9% & 20p for non-European cards. You can view stripe pricing here: https://stripe.com/gb/pricing
Firstly signup for an account at stripe – https://dashboard.stripe.com/register and add your name, email and choose a password that you will use in the future to access your account
You must also now check your email address as stripe would have sent you a confirmation email, you will need to click the link in this email to confirm your email address.
After you have logged in you will need to activate your account
This requires adding all your business details along with your bank details, this is where money is transferred to after people pay you via stripe. Money is transferred to your bank approximately 5 days after it’s received in your stripe account.
After you have done that for us to be able to integrate stripe into your website to allow you to accept payments you need to add us as a user on your account, to do this click on the business settings link.
Then click on Team and then New User
Add our email address email@example.com and choose the Developer option and click the Invite button
We will then get an invitation so we can access the development settings of your stripe account to allow us to connect your website up.