We have noticed that some are experiencing issues sending email from Outlook after upgrading to Windows 10. The error message that we have seen is this: ‘error 0x800CCC13 ‘Cannot connect to the Network. Verify your network connection or modem.’
After a little research it seems that this is a common problem as we found via Microsoft Technet
So, the solution which we have tried and works seems to be running the SFC /scannow command from the command prompt as an administrator and when it completes to restart your computer
- In the “Ask me anything” box next to the start button type: CMD and press “Enter/Return” key
- Where the option “Command Prompt” appears right click on it and choose the option “Run as administrator”
- In the Command Prompt box type: SFC /scannow
- press “Enter/Return” key
- The scan will now run and it will take a while to complete
- Restart your computer
After your computer has restarted open up outlook and you should now be able to send emails with no problem
