Please contact our support team for assistance
To transfer your domain name away from vistaprint you will need to contact them directly and tell them that you want to transfer your domain name away. They will then send you login information to OpenSRS which is where your domain name can then be managed from.
If you then forward this email on to us we will take care of the rest of the transfer process.
If you would prefer to do this yourself then login to http://manage.opensrs.net with the details you were sent an goto the "Domain Extras" menu link and in the "New domain tag" box type WEBSPEED and click save (see screenshot below)